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Frequently Asked Questions

🛍️ Orders & Products

1. What products does Urban Rush offer?
Urban Rush offers premium, Men's & Women's trend-focused clothing designed for a modern streetwear, festive & everyday lifestyle.

2. How do I place an order?
Choose your favorite product, select the required size, add it to your cart, and complete checkout using your preferred payment method.

3. How do I choose the right size?
Please check the Size Chart available on each product page before placing your order. If you're between sizes, consider your preferred fit.

4. Are Urban Rush products good quality?
Yes. We focus on premium fabrics, quality printing, comfortable fits, and careful finishing to deliver a premium wearing experience.

🚚 Shipping & Delivery

1.Do you offer free shipping?
Yes, Urban Rush offers free shipping across India on eligible orders.

2.How long will my order take to arrive?
Orders are generally delivered within 3–7 business days, depending on your location and courier service.

3.Can I track my order?
Yes. Once your order is shipped, you'll receive tracking details through your registered contact information.

4. Do you offer Cash on Delivery (COD)?
Yes, COD is available on eligible orders and locations. Availability will be shown during checkout.

🔄 Returns & Exchanges

1. Can I return or exchange my order?
Eligible products can generally be returned or exchanged within 48 hours of delivery, subject to our return policy.

2. What if I receive a damaged or wrong product?
Please contact us at support.urbanrush@gmail.com or +918097169335 within 48 hours of delivery with your order details, photos, and unboxing video.

3. Are sale items returnable?
Return and exchange eligibility may vary for sale, promotional, or specially marked products. Please check the product details before ordering.

💳 Payments

1. What payment methods do you accept?
We accept online payment options such as UPI, debit/credit cards, net banking, and wallets, along with COD where available.

2. Is my payment information secure?
Yes. Payments are processed through secure payment gateways, and Urban Rush does not store your complete card details.

📦 Order Changes & Cancellation

1. Can I cancel my order after placing it?
Cancellation may be possible if your order has not yet been processed or shipped. Contact us as soon as possible for assistance.

2. Can I change my delivery address?
Address changes may be possible before your order is shipped. Contact our support team immediately with your order number.

📩 Customer Support

16. How can I contact Urban Rush?

For order support, returns, exchanges, or other queries,
Email:- support.urbanrush@gmail.com
WhatsApp:- +91 8097169335

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Products

Bear Design Oversized T-Shirt

Bear Design Oversized T-Shirt

Regular price Rs. 999.00 Sale price Rs. 599.00
Bear Premium Oversized T-Shirt

Bear Premium Oversized T-Shirt

Regular price Rs. 999.00 Sale price Rs. 599.00
Bmw Drift King Oversized T-Shirt

Bmw Drift King Oversized T-Shirt

Regular price Rs. 999.00 Sale price Rs. 599.00
Chintamani Preminum Oversize T-Shirt

Chintamani Preminum Oversize T-Shirt

Regular price Rs. 999.00 Sale price Rs. 599.00

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